Yale Insights | Ideas from the Yale School of Management
WEBJun 26, 2024 · Julia DiBenigno. Using the tools of ethnography, Yale SOM’s Julia DiBenigno meticulously documents the lived experience of people at work to uncover the root causes of complex problems and devise solutions that change organizations for the better.
All Insights Articles
WEBAugust 19, 2024. For more than two decades, the coffee empire has tried and failed to find a lasting successor to longtime CEO Howard Schultz. Yale SOM leadership expert Jeffrey Sonnenfeld, with co-authors Steven Tian and Stephen Henriques, provides an insider’s view of the drama and explains why Chipotle’s Brian Nicoll might be the right ...
Research - Yale Insights
WEBJul 2, 2024 · Using Operations Research to Improve the Refugee Resettlement Process. Vahideh Manshadi, Soonbong Lee. June 25, 2024. In a new study, Yale SOM’s Vahideh Manshadi and Soonbong Lee and their co-authors propose an algorithm that can yield better employment outcomes for refugees while also reducing caseloads of service …
Leadership - Yale Insights
WEBJul 26, 2024 · Yale SOM leadership expert Jeffrey Sonnenfeld, with co-authors Steven Tian and Stephen Henriques, provides an insider’s view of the drama and explains why Chipotle’s Brian Nicoll might be the right person for the job. July 26, 2024. In advance of the Paris 2024 Olympics, we asked Yale SOM faculty for their take on this global sporting …
Education - Yale Insights
WEBSep 26, 2023 · Edward H. Kaplan, Evan Morris. March 29, 2024. Profs. Edward Kaplan and Evan Morris were part of a group of Yale faculty that traveled to Israel to meet with counterparts at Israeli universities. They came away with insights into how research and teaching can bring people from different backgrounds together in a shared enterprise.
The Roots of Economic Inequality - Yale Insights
WEBDec 4, 2018 · The Roots of Economic Inequality. A new study shows that deeply ingrained social behaviors play a role in perpetuating economic inequality. Yale SOM’s Michael Kraus, one of the authors of the study, says we all need to mind the widening gap between rich and poor. The United States is divided by wealth and social class, and the gap is …
Organizational Behavior - Yale Insights
WEBJul 2, 2024 · A new ethnographic study from Yale SOM’s Julia DiBenigno illustrates how a focus by workers on a fantasy version of their job can get in the way of organizational goals. In an excerpt from their new book, Conscious Accountability, Yale SOM’s David Tate and his co-authors Marianne Pantalon and Daryn David argue for looking beyond blame and ...
All Collections - Yale Insights
WEBAug 8, 2019 · Yale Insights is talking with the scholars and practitioners who are providing the expertise and leadership to make the adaptation and mitigation of this unprecedented challenge a reality.
Putting AI on Every Team - Yale Insights
WEBMar 2, 2023 · The top use cases of AI overall are for service operations optimization. Product or service development is consistently near the top. Marketing and sales use cases are too. In all of these, the AI is embedded in products used for things like customer service analytics, customer segmentation, lead generation, new customer acquisition, or marketing.
About Yale Insights
WEB[email protected]. Web Manager. Office of Communications. Yale School of Management. PO Box 208200. New Haven, CT 06520-8200. In keeping with SOM’s mission of educating leaders for business and society, Insights poses questions that examine important issues at the intersection of business and society, issues that require …