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Airbnb host fumes as 'ridiculous' bad review ruins her perfect rating

Holly Thomson was left fuming after a guest left a three-star review for The Barn at Summerhill Farm Stays, in Castle Douglas ...

Airbnb safety reviews can turn off some travellers. Could increased transparency help?

When a listing received any kind of safety review, the occupancy dropped anywhere from 1.5 to 2.4 per cent. The average nightly prices also declined by about 1.5 per cent. According to the study, ...

Airbnb hosts with a lot of properties get lower ratings from guests, CEO Brian Chesky said

A "local feel" is one reason Airbnb prefers small-scale operators to third-party property managers for its new co-host ...

Airbnb host loses perfect rating after guest's 'ridiculous' review of cottage

Holly Thomson's luxury farm lodge, called The Barn at Summerhill Farm Stays, in Castle Douglas, Dumfries and Galloway, had a ...

Airbnb owner loses 5-star rating at luxury Scots farm lodge after bizarre complaint

AN Airbnb owner lost the five-star rating on her luxury farm lodge after a guest left a ‘ridiculous’ review moaning about ...

Airbnb owner raging after guest's "noisy sheep" complaint costs them five-star rating

Owner Holly Thomson was left “gutted” after the review dragged her overall score down, despite the property being clearly ...