Metro's escalator performance has long been a sore spot for riders, with outages and closures for repairs being an everyday inconvenience for many. And when it happens at stations known for their ...

Metro riders fume over escalator woes. Two malfunctions at Dupont station add to string of failures. ... A string of escalator failures forcing thousands of rush-hour commuters to take long, ...

The escalator is a Westinghouse Modular 100, the most common model in the Metro system and one that comes with a long history of problems. Advertisement Metro was the first transit authority to ...

The longest escalators in the Western Hemisphere are frequently out of service. At 230 feet each, the three escalators in the Wheaton Metro station stand still 33 percent of the time.