Microsoft is taking a page from rival Salesforce.com's book and is launching an online store for third-party applications and services that build on top of its Dynamics CRM and ERP products. Microsoft ...

NetSuite is the first of the Software as a Service (SaaS) vendors to introduce support for Apple’s vaunted iPhone. Called “SuitePhone,” it provides native support for Safari, the iPhone’s browser, as ...

Google has been incrementally making its workplace products more and more functional — all, it seems, with one goal in mind. It would like to eat Microsoft Office 365's lunch. When it first launched ...

Gartner has just produced some new figures that appear to confirm that customer relationship management (CRM) will have a significant mobile presence by next year. Over the next two years, Gartner ...

Some time between April and May of this year, Microsoft will roll out Dynamics CRM mobile clients and service simultaneously for the iPad, iPhone, Android, Windows Phone 7 and BlackBerry devices. The ...

You might have the best sales, marketing, and support teams on the planet, but without a solid customer relationship management (CRM) system, your business isn’t going to get very far. Thankfully, ...

Gartner Research is reporting mobile CRM apps will grow 500 percent by 2014, another sign of a shifting market that has more to do with work getting done in the cloud more so than from a server behind ...

The company also disclosed pricing for the Microsoft Dynamics Live CRM hosted software: $39 per user per month for a Professional version as an introductory price through 2008, increasing to $44 per ...

Streak has embedded Gmail into its new iOS app in a novel way to create a service that is turning the 600-million-user platform into a powerful CRM environment. Gmail is a native app on iOS and has ...

CRM (customer relationship management) software has established a significant foothold on Google’s Apps Marketplace since its launch in March, according to an official blog post this week. The post ...