Los Angeles, California – November 03, 2025 – PRESSADVANTAGE – Rocket CRM has announced the introduction of its new Missed Call Text Back system, developed to enhance customer engagement, ensure ...
Nowhere to go but up. That cliché's trotted out whenever something "hits bottom," but this recession, which we've only begun crawling out from, has taught us a 21st-century inverse: "Too big to fail." ...
I have to share something with all of you. I not only consider Jeff Lyons – @usedwigs on Twitter – to be a friend, he’s also a modern-day philosopher. Case in point, he once said that the best thing ...
Aspect Software, a leading provider of next generation customer contact and enterprise workforce optimization, today announced that LifePlans, a long-term care insurance service, risk management, and ...
[Editor’s note: Learn about the basics of CRM and analytics straight from the experts. Below is a press release from IMMAP.] MANILA, Philippines – The second installment of IMMAP x CDM’s Web ...
Introhive, which makes customer relationship management software for enterprises, has expanded its relationship with Big Four firm PwC to deliver artificial intelligence-powered relationship ...
In late October 2025, several major analysts including Jefferies and Wells Fargo initiated coverage on Klaviyo, Inc. (NYSE:KVYO), emphasizing its AI-driven platform and product rollouts ahead of the ...
Is “choice” a cornerstone of service? As customers, we don’t always have the luxury of selecting those who provide us services. We buy a product and are beholden to call a given service line or email ...