Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

Explore the open-source CRM platforms offering flexibility, AI automation, and complete data control for growing businesses.

Switching CRM requires identifying current problems, researching alternatives, data migration, team training and ...

Whether you’re in sales, marketing, or customer success, the best systems are the ones your team actually uses.

Marketing, sales, and customer service teams require accurate, up-to-date information for effective interactions with leads and clients. However, updating records is challenging and time-consuming if ...

That said, finding the top CRM tools can feel overwhelming at first glance. Narrowing it down, there are five worth reviewing ...

This article spotlights five tools that may be considered the best CRM software for organizations focused on efficiency and impact.

Nethaji Kapavarapu is Sr. Tech Architect at Kyra Solutions with expertise in cloud CRM, AI platforms and government digital transformation. Public sector organizations are under growing pressure to ...