It will probably come as no surprise to you to read that people do not like change and yet so often companies miss this most obvious fact when undertaking a new change initiative. It is no wonder that ...

What are the "disconnects" that keep legal from realizing the full value of a CLM system? Just as technology is not a silver bullet solving all ills, there is no one single answer to this question.

Change management is a very important subject today in health IT as more and more new and amazing technologies make their way into the delivery of healthcare. (Hello, artificial intelligence.) Robert ...

Victoria Grady is a change management expert and an associate professor of management in the Costello College of Business at George Mason University. Adoption of artificial intelligence is lunging ...

The steps taken by law firms to engage their change management process to Plan, Build and Deploy new legal tech solutions are critical. Change management is like a prism — depending on one’s frame of ...

The late computer scientist Grace Hopper once said the English language’s most dangerous phrase is, “We’ve always done it this way.” Yet whatever the risks of standing still, deep and almost visceral ...

Change is difficult, and the reluctance to change, often on the part of end-user employees, has been at the heart of countless failures of new technology deployments within businesses. Such failures ...

Leaders often approach change by laying out logical business cases. Others rely on motivational speeches to rally support. And then there are those who move straight to action without ensuring people ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In almost every conversation I’ve had with business leaders, the pressures of constant ...

Retail and CPG brands face unique pressures. Margins are thin, consumer loyalty is fickle and supply chains are volatile. These make the stakes of AI transformation higher than in other sectors.