Discover the a four-step framework that builds rapport, engages clients, advises effectively and secures listings.

Moneypenny, the world’s customer conversation experts has announced two new services, Payment Taking and Appointment Booking, that complete high-intent ...

Five years ago, during the COVID-19 pandemic shutdowns, much of medical care went virtual. For 48% of Medicare users, some ...

It’s a pretty standard practice when you’re on the phone with a company. The business's representative you speak to regarding customer service begins the conversation by telling you the following ...

Effective academic advising at SEMO hinges on preparation and open communication, helping students navigate stress, course ...