The geeks in Best Buy’s Geek Squad have long taken on one-time tasks for customers, such as fixing a broken laptop or installing a TV. But as consumers fill their homes with more connected gadgets — ...

The retailer's new Total Tech Support membership program offers Geek Squad assistance for all of your gadgets and appliances -- no matter where or when you bought them. Originally hailing from Troy, ...

MINNEAPOLIS (WCCO) --Twin Cities-based Best Buy recently launched a membership service that gives users 24/7 access to Geek Squad support for appliances and technology. "Whether they bought their ...

Markevis Gideon knows you can’t stand Geek Squad. He used to work for Best Buy’s ubiquitous tech-support arm, known for its black-and-white Beetles Priuses and its never-ending turnaround times. But ...

Have you received an urgent email from tech support company Geek Squad, charging you an exorbitant amount of money for a subscription renewal? It's a scam. The email is not really from Geek Squad, ...

As at-home healthcare becomes more tech-driven—think wireless biosensors and connected blood pressure cuffs—it creates more logistical challenges for providers. This is where Best Buy Health sees an ...

If you want an army of geeks you can count on to tame an unruly computer, you'd better buy a Macintosh: Apple tech support is by far the most effective of any computer brand's. With most Windows PCs, ...

Small and midsize businesses have most–if not all–of the same IT needs as larger organizations, but they lack the resources and dedicated IT departments to manage them. At the same time, ...

Jessica Harris speaks with Robert Stephens, founder of the tech support company Geek Squad. Stephens started making tech-support house calls while he was a college student at the University of ...

Fielding calls: Reed has answered his parents’ phone calls for years asking for tech support. He and Alumbaugh got so used to such calls from friends and family that they realized how often people ...

Employees: 11 full-time at company headquarters and about 50 employees that comprise an on-demand workforce of primarily part-time workers. Enter Eden, a mobile first, on-demand, on-site tech support ...