In the early days of unified communications, I spent a lot of time writing and talking about the need for organizations to focus on end user adoption, usage, and training. I presented and moderated ...

Training is essential for getting the most out of your AI investments – so get help from your AI vendors in putting together your adoption program.

It's common among cybersecurity professionals to point to the end user as a top area of risk in securing the organization. This is understandable. Systems and software are under our control, but users ...

In today’s fast-paced organizations, end-users will sometimes try to take a shortcut. We've all been there — rushing to meet a deadline, juggling multiple tasks, or just trying to be helpful. But the ...

Password reuse is a difficult vulnerability for IT teams to get full visibility over. The danger is often hidden until it turns up in the form of hackers using compromised credentials as an initial ...