A few other notes: no visible mark on the machine except for the screen. Bought the laptop on a Best Buy card (that's NOT a major CC). Did buy the BB service plan thing, but they had a check box for ...

is a senior reporter covering technology, gaming, and more. He joined The Verge in 2019 after nearly two years at Techmeme. “We have investigated claims of screen cracking on Surface Laptop 3 and have ...

For the past couple of months, a number of Surface Laptop 3 customers have been reporting the screens of their new devices were cracking, allegedly through no fault of their own. Microsoft has been ...

Even though business is booming on the Internet, many computer users remain concerned about online security. An experiment by someDuke University computer scientistsshows that low levels of computer ...

Update 11 May: As well as confirming the issue by replying to users experiencing issues with cracked Surface Laptop 3 screens, Microsoft has is referring users to a dedicated support page: "We have ...