The RealReal explored the recent trend of paid loyalty programs and why businesses are adopting them more, using news ...

If the season of goodwill inspires you to give something back to loyal customers, a few of our Top 50 agents have shared ...

On February 1, 2025, United will give those who currently have elite status (or who will by the end of the calendar year) a ...

Recently, I read Amp It Up by former ServiceNow CEO Frank Slootman, who presents a powerful case for building a ...

Solifi is celebrating its 50th anniversary in 2024 and Katie Emmel, chief operating officer of Solifi, reflects on the ...

A Nigerian lady who sells akara by the roadside has shared a video showing her 'steady customer'In the video, she revealed ...

Ken Hughes breaks down the idea of the "Blue Dot Consumer" and discusses how dealerships can foster genuine loyalty from them ...

Online transparency means being open and honest with your customers. It involves sharing important information, admitting ...

So, here we are: McFlurry fans will be happy; McDonald’s loyal customers will be, too. Maybe whoever runs the McBroken website won’t be thrilled, as this development might end the need for it. Also, I ...

You might think that building a loyal customer base in the cleaning industry is all about offering the best services or lowest prices, but there's a deeper secret to uncover.

We’ll explore why NPS is often misaligned with B2B needs and why B2B organizations need to look beyond NPS for a deeper ...

Retailers and fast-food giants like McDonald's, Starbucks, and Costco leverage loyalty programs to drive sales and gain ...