Leave it better than you found it: in essence, that is customer service. Customer service helps people and organizations to do things that they can’t do, without you. Customer service is a measure of ...

When preparing for a job interview, particularly for a position involving customer service or support, it's crucial to understand that excellent customer service is both situational and contextual.

Phone interviews, often a gateway in the interview process to an in-person meeting, may also occur over Zoom or other video software. A phone interview often starts with no-frills, basic interview ...

In today’s competitive job market, standing out is more important than ever. Phone interviews and Zoom calls are often the first steps in the hiring process, providing candidates and employers a ...