Technology and process are the foundation of your service delivery model. The appropriate use of technology will allow you to build an efficient model that can scale to meet your clients’ needs. If ...

There's a commonly accepted ratio adopted by many organizations: hiring about two full-time HR employees per every100 people. Two HR employees are then tasked with juggling the concerns, questions, ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Today, companies are constantly seeking innovative ways to enhance their digital presence ...

Thirty senior public service officials from four West African countries are in Accra for a capacity-building programme based on the Japanese efficiency model, Kaizen, to enhance their delivery as publ ...

MBABANE, February 8, 2023 — The digital economy offers Eswatini a range of opportunities to improve economic development and enhance public and private services, highlights a World Bank Digital ...

The federal government will inaugurate the Asan Khidmat Center in Islamabad in January 2026, with more than 60% of ...