Starbucks is staffing up thousands of US stores with additional staffing.Analysts say the investment in people could boost ...

More than 2,000 Starbucks baristas at 120 U.S. stores have gone on strike since Sunday to protest a new company dress code.

Starbucks is putting the rollout of the Siren System on hold as it focuses on improving the employee experience ... designed to reduce in-store and drive-thru service times — a perennial ...

Customers pulling up at the Starbucks drive-thru ready to drink were informed one by one Tuesday the coffeehouse was closed.

A Starbucks customer went on an 'angry' drive-thru tirade after learning the coffee chain was not offering specials for Nurses Week. The drive-thru employee explained the situation that occurred ...

and faster drive-thru lanes aim to improve its efficiency. Starbucks is also reviving its community coffeehouse roots by ...

Starbucks will bring more baristas on board this year at thousands of locations and allow employees to pick up ... algorithm that has lowered drive-thru and in-store wait times to less than ...

A new approach to labor and algorithm for sequencing orders has helped restore calm in cafes, CEO Brian Niccol said.