The wait time? Far longer than the metrics ... "Let's call." Picking up his phone, Bezos dialled the customer service number with a determined air. "And we just waited in silence," he chuckled ...

Data provided by the Social Security Administration shows wait times for phone calls are up roughly 40% so far in 2025.

The hot new status symbol in customer service: a phone call with ... centers in an effort to cut costs, causing wait times to balloon. Business phone numbers are buried deep on their websites ...

Be prepared for potential wait times during peak hours ... Delta Airlines offers multiple ways to connect with customer service, with phone support being the most direct. Whether you choose to call, ...