Operating a business today involves juggling sales pipelines, customer communications, and team projects, while not letting ...

Pipedrive and Salesforce are top CRM platforms geared toward different business needs. We compared their features to help businesses see how the CRMs stack up.

Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

Entrepreneurs know firsthand that running a business in today’s world feels anything but small. The details and deadlines can ...

Switching CRM requires identifying current problems, researching alternatives, data migration, team training and ...

A customer relationship management (CRM) database is a resource that contains all customer data that all departments within an organization can access. These data include customer information, sales ...

Operational customer relationship management tools offer advanced custom workflows, visual pipelines, and day-to-day operation management tools to provide the best client experience with minimal ...

Oakmark Funds, advised by Harris Associates, released its “Oakmark Fund” second quarter 2025 investor letter. A copy of the letter can be downloaded here. In the second quarter, the fund ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In today's hyper-competitive, highly saturated sales marketplace, customer relationship ...

Incrementalism vs. disruptive innovation was a big topic that came up during the first panel of the CRM Playaz "What is CRM in 2025" series. Are Generative AI and Agentic AI revolutionary enough to ...

Explore the open-source CRM platforms offering flexibility, AI automation, and complete data control for growing businesses.

A seismic shake-up in global trade is underway as new U.S. tariff policies take hold. A 10% blanket import tax has kicked in, paired with tariffs of 25% to 100% and more on goods from major trade ...