Business Insider8y
Zappos' sneaky strategy for hiring the best people involves a van ride from the airport to the interview
And if applicants get interviews scheduled and are not locals, they get a free ride from the airport to Zappos' Las Vegas headquarters. In addition to being a convenience, it is also a subtle part ...
Business Insider India1y
Zappos CEO Tony Hsieh explains why 18% of employees quit during the company's radical management experiment
On a recent trip to Zappos headquarters in Las Vegas, Business Insider asked Hsieh if he thought the offers were necessary for Zappos' future. "It's more just in line with how we've always done ...
Business Insider India8y
A Zappos employee broke the record for the longest customer service call ever at 10 hours and 43 minutes
On June 11, in Zappos' Las Vegas headquarters, Steven Weinstein answered a call from a customer who needed some help with an order of a few items. The two began to chat, and even after she was ...