The Philippines, the second-largest BPO market in the world after India ... the conversation and judges the emotional state of the agent and caller. Bahala said the program scores him on his ...

TTEC has announced that they are now hiring for multilingual customer service representatives across their international ...

The Philippine’s business process outsourcing (BPO) industry, once the undisputed engine of economic growth and job creation, is facing a crossroads. With over 1.7 million Filipinos employed in the ...

The Philippines branch of TTEC has announced that they are now actively recruiting for English-speaking customer service professionals to work at their top-rated international offices.

MANILA, Philippines — Singapore-based business process outsourcing (BPO) firm TDCX is expanding its presence in the Philippines with its acquisition of American call center Open Access BPO ...