Edition is a weekly newsletter from WHQR's News Director Benjamin Schachtman, featuring behind-the-scenes looks at our ...

Users can be forced to navigate as many as 23 screens and take as many as 32 actions to cancel' their Uber One subscription, ...

Rite Aid's bankruptcy plan, if approved, means that in the coming months all distribution centers will close, and all stores ...

Home warranties cover system and appliance problems that occur from normal wear and tear, excluding damage from pre-existing ...

I returned to Buffalo, New York, after a brief stint in grad school in the United Kingdom. The pandemic was in full swing, ...

For example, certain Chase cards ... says that most of the complaints the BBB receives about home warranties involve misunderstanding service and repair issues. In some cases, consumers received ...

The terms and conditions, in particular, will outline the company's responsibilities to you, and your responsibilities as a customer ... You’ll need to include these details in your complaint letter.

A new biography of Witkacy offers an opportunity to discuss the turbulent life of this artist – a man of his time and a lover ...

Email Viewpoint letters to [email protected] or write to Viewpoint, Newspaper House, 48 Bell Street, Maidenhead, SL6 ...

Don't miss the big stories. Like us on Facebook. To the Editor: Social Security has struggled with customer service for years. Declining staffing and funding has seen the Social Security ...

These days every business leader I know recognizes the value of providing an exceptional total customer experience.