The T-shirt the first step in the brand's planned expansion into custom-order clothing. Although Amazon has offered custom items before, including monogrammed blankets and engraved jewelry ...

The immersive 3D shopping experience includes music, animations and a guided journey to help with product discovery.

The e-commerce giant is testing store formats that more seamlessly align online fulfillment and in-person shopping.

The differences between selling on Vendor Central and Seller Central are key to understanding what a brand can expect when transitioning.

“Amazon is setting a new standard. The second surprise was that satisfaction with Apple has dipped. Apple is one of our perennial high performers. They have a very loyal customer base and a ...

Users of major online brands are targeted by a prolific new password hack attack using a complex network of fake support ...

1. Thematic Unification Around the Customer. Amazon has more than a million employees and dozens of subsidiaries across many verticals — but a simple and clear mission that hinges on the customer.

One of the most popular password managers out there, LastPass, is warning its customers not to fall for the latest scam ...

Some victims were denied refunds until the BBC put their complaints to Amazon. It said it was "working tirelessly" to make changes to processes so it could improve customer experiences.

The tech company’s capital expenditures reached a quarterly record amid a big build-out of artificial-intelligence ...

“Previously, if a local Amazon fulfillment center didn’t have the product a customer ordered, it would be fulfilled from other parts of the country, costing the company more and taking longer ...

The card earns 5% cash back (up to a spending cap) in your top spending category each billing cycle. Everything else earns an unlimited 1% back. This no-fuss, high-earning cash back card is ideal ...