Her post, which has gone viral on LinkedIn, directly tagged Prabhjeet Singh, President of Uber India and South Asia, and ...
Artificial intelligence is transforming call centers by streamlining tasks and improving customer service. Still, there is a place for for higher skilled human agents.
Artificial intelligence is transforming call centers by streamlining tasks and improving customer service. Armen Kirakosian, a call center agent in Greece, now uses AI to access full customer ...
DB Insurance announced on September 4 that it achieved a remarkable milestone by becoming the first company in the financial sector to win awards for ...
As the curtains closed on Verint Engage 2025 in Orlando, Florida—from September 8-11 at the Hilton Orlando—it was impossible ...
Cebu Daily News on MSN
Artificial Intelligence shakes up the call center industry
Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he ...
The State Bank of India (SBI) customers have the facility to block the SBI ATM cum debit card through phone calls and SMS. If you have lost your ATM card then you can immediately block your card ...
Consulting firms over the past three years have wagered billions on the hope they would play an essential role in the AI boom, helping the world’s largest corporations transform themselves with the ...
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