The guidance, first issued in February 2023, was aimed at regulating online program managers—but higher ed groups warned of ...

Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. Greek Prime Minister Kyriakos Mitsotakis has cautioned against proposals to outsource EU asylum policy to ...

But that has not dulled governments’ interest in pursuing outsourcing deals with other countries. In 2021 Denmark passed a law enabling extraterritorial asylum processing. This May 15 eu ...

How to Use Call Center Outsourcing and Protect Your Brand Your email has been sent When done right, the only thing customers notice about call center outsourcing is faster service. Discover how to ...

“Cost reduction is the biggest driver of contact center outsourcing ... portfolio” and “high future potential” by ISG’s definition — in one quadrant each. In the area of customer ...

Digital transformation is an organization-wide strategy aimed at leveraging digital technologies to modernize key business processes and to introduce new services that better engage customers ...

For decades, international NGOs (INGOs) have pushed donor-driven agendas that have often harmed local communities. In Tanzania and Kenya, INGO-led conservation displaced Maasai communities. In Bolivia ...

Getty Images / GCShutter Knowledge process outsourcing (KPO) is the outsourcing of core, information-related business activities. KPO involves contracting out work to individuals who typically ...

Payroll outsourcing can lead to big cost savings and provide access to payroll management experts, but doing so also comes with unique challenges and risks. Forbes Advisor’s 2024 guide takes you ...