Over 10 years ago, when life became hard, Ellen Webster set out to bring in some light, one handwritten letter at a time.

Provide your store's email address and, if applicable, its phone number. Assure the customer that if she has any problems with her purchase, she can contact you and receive a prompt reply.

Practicing and encouraging gratitude can be a simple way to boost morale at a time when layoffs and economic uncertainty are ...

Dear Face Time, I'm in my late 40s and at what I think is the tail end of perimenopause. I've noticed lots of changes in my face in the past six months, a lot of which I imagine are hormonal.

Co-op has launched a thank you initiative for its members. Following a recent cyber-attack, the retailer announced that its 2,300 food stores have returned to regular trading.

3. Customer service standards are falling. A sudden uptick in customer service complaints could indicate your business has grown too quickly. With more clients and the same number of employees, it can ...

The business has posted impressive growth in the past, but this is no longer the case. And it might suggest that Tesla's novelty effect is fading, as the company starts to resemble its industry peers.

Prime Minister Narendra Modi said on Sunday that the G7 Summit in Canada will provide space for exchanging views on pressing global issues and the priorities of the Global South. In his departure ...

DEAR MISS MANNERS: After several decades of typing on keyboards, I have lost my ability to write nicely by hand. My solution is to send electronic notes -- for expressing appreciation, recognizing ...

And thank you for embracing the fun side of things too — “Bob’s Bites” gave me the excuse to explore new foods and flavors, and it taught me even more about the community in the process.