Hays County 911 dispatcher Eden Dunn is being honored for a call that helped save a Kyle man who was unconscious.

From wearables to voice assistants, a new wave of device-initiated calls is changing how dispatchers respond — and why better ...

LakeComm, Lake County’s new 911 emergency communications center, is officially up and running at the new Regional Operations and Communications Facility in Libertyville. In the last two weeks, ...

Metro Women's Caucus calls for more changes at Nashville's 911 Communications Center citing what members say is a toxic work ...

The AI transformer model – a form of neural network that learns context from sequences of words – analyses transcripts of ...

Shawnee County Emergency Services will add four new call-taker positions to help reduce the heavy workload on current staff ...

Weber Fire District and the Weber County dispatch center are each proposing property tax hikes, 23.6% and 4.9%, respectively, ...

Last year, AAR said freight rail carriers themselves trained at least 30,000 first responders. Some of the major players, ...

By modernizing its 911 system and embracing automation, El Paso is delivering faster, more efficient emergency services with ...

Whoever dispatched that ambulance might be one of many employees at the Department of Emergency Communications who have felt ...

Investigates has found case after case of law enforcement officers getting jammed up and caught driving drunk.

Acquisition brings next-generation, cloud-native 911 technology into the Axon ecosystem, uniting connected devices, real-time ...