With Hurricane Milton barreling toward Florida’s Gulf Coast, many Tampa Bay area residents are fearing widespread and ...

Discover some of the newest call center IVR features plus how they impact agents, customers, and your average wait time.

Long hold times are one of the biggest sources of frustration for callers. Excessive call center queuing leads to abandoned ...

Control Center: Swipe down from the top right corner of your iPhone to open the Control Center ... Note that if you have Wi-Fi or cellphone service, Apple says the option to connect to satellite ...

Phones hold so much of our digital lives — emails, social media and bank accounts, photos, chat messages and more — that if ...

To connect to a satellite, swipe down from the top right corner of your iPhone to open Control Center, then tap the Cellular ...

More than three-quarters of Americans live in homes without landlines. But if you still have one, you may be old enough to remember the rotary dial.

Some in western North Carolina’s sizable and growing Latino population face distinct hurdles getting government aid in the ...

A Disaster Recovery Center opened in Tazewell County on October 11, 2024. According to a press release, the Disaster Recovery ...

iOS 18 enables deeper customization of your homescreen, lockscreen, and Control Center ... an iPhone, iPad, AirPods, and Mac accessories. Wirecutter is the product recommendation service from ...

The National Weather Service in Tallahassee is sharing multiple reports of northern lights spotting in the capital city.

According to NOAA’s experimental aurora dashboard, the storm was expected to produce Northern Lights on Thursday night.