Objective—To review the literature on the benefits and disadvantages of clinical and medical audit, and to assess the main facilitators and barriers to conducting the audit process. Design—A ...

BMJ Quality & Safety accepts submissions of a wide range of article types, including original research, reviews and research & reporting metholodology. The Author Information section provides specific ...

Efforts to ensure effective participation of patients in healthcare are called by many names—patient centredness, patient engagement, patient experience. Improvement initiatives in this domain often ...

Objective To contextualise the degree of harm that comes from unsafe medical care compared with individual health conditions using the global burden of disease (GBD), a metric to determine how much ...

Objective Because physician burnout negatively affects patients, organisations and those impacted, we aimed to identify and ...

Safety in healthcare is a constantly moving target. As standards improve and concern for safety grows, we come to regard an increasing number of events as patient safety issues. In this respect, ...

Objectives: To conduct a multicentre study on adverse event and near miss reporting in the NHS and to explore the feasibility of creating a national system for collecting these data. Design: ...

While there is an increasing emphasis on patient empowerment and shared decision making, evidence suggests that many patients do not wish to be involved in decisions about their own care. Previous ...

Background Patient complaints are associated with adverse events and malpractice claims but underused in patient safety improvement. Objective To systematically evaluate the use of patient complaint ...

Correspondence to Professor Martin Marshall, Department of Primary Care and Population Health, University College London, London E201AS, UK; martin.marshall{at}ucl.ac.uk It is temptingly easy to treat ...

Monash University and Southern Health Simulation and Skills Centre, Melbourne, Australia Dr S Marshall, Southern Health Simulation and Skills Centre, PO Box 72, East Bentleigh, VIC 3165, Australia; ...

Background: Breakdown in communication among members of the healthcare team threatens the effective delivery of health services, and raises the risk of errors and adverse events. Aim: To describe the ...