Traditional leadership models are breaking under the pace of change; LEAD and CORE offer a framework for resilient, adaptive ...

The built-in agents plan and launch marketing campaigns in minutes, personalize every send, resolve customer requests, and keep humans in the loopBOSTON--(BUSINESS WIRE)--Today at its flagship event K ...

Search technology provider introduces tools to address information quality, reliability and scale challenges with AI agents.

Content Guru, a leading global provider of enterprise cloud Customer Experience (CX) and contact center solutions, has announced considerable momentum within the credit union space, following several ...

Customer experience leader expands platform capabilities through strategic acquisition of AI-powered intelligence solution.

The acquisition of Mopinion adds additional customer feedback and analytics capabilities to the Netigate experience platform ...

With Webflow, Zapier and a lean in-house team, User Interviews built an automated website system that accelerates lead ...

Agent Studio unifies retrieval, tool orchestration, and observability so teams can build agents that run safely in production SAN FRANCISCO, CA — Sept 23, 2025 — Algolia, the retrieval platform ...

Call centers and contact centers fall under this category as both include handling of either inbound calls, outbound calls or both. Call centers that include handling of calls along with live support ...

According to a Harvard Business Review study titled “ The New Science of Customer Emotions ”, emotionally connected customers ...