A well-designed call flow is great for customers and agents. See if your call flows are as efficient as possible and what to ...

Ideas are at the core of Jira Product Discovery. They are the units of work in Jira Product Discovery projects An idea can ...

A 2018 Institute for Family Studies study found that 37% of U.S. adults wish more children, while 29% either don't want ...

Key Points CTQs are specification limits to meet customer needs. They can be derived from listening to the VOC. Establishing ...

Choosing the right algorithm for machine learning can make a huge difference in making your model very effective. Of many ...

Key Points Flowcharts and process maps are both used for visualizing processes and workflows. Flowcharts are best used for ...

With that said, I do feel that a formal decision making process should be at the ready, and the project manager should promote it and use it whenever though decisions are to be made. For example, as a ...

It appears that Ewers will be a game-time decision against the Bulldogs, at least on the surface. While making his return to practice this week, Ewers has continued to be listed as questionable on ...

Years ago, a client, I’ll call Jaden, sought therapy with me after taking a medical leave from work for stress disability. Jaden relayed a string of unfortunate events that unfolded within a few ...

A 2016 National Library of Medicine study explains situational self-awareness is an automatic process by which we compare our current actions to our internalized standards, making changes where ...

During her years as vice president, she was seen as superfluous to the core policymaking process,” Hailey Fuchs reports. “But in the twists of an unexpectedly volatile presidential election ...