Understand outsourcing has changed. Outsourcing is a behemoth of an industry. The global business process outsourcing market exceeded $280 billion in 2023, Grand View Research reports, and it ...

Thames Water has extended a business process outsourcing (BPO) contract with Xansa in a 12-month deal, which will include outsourcing to India. Xansa, which handles around 700,000 customer ...

The global market for IT and business services had record Q3 results following an extended slump that reached bottom last year, the ISG Index finds.

The research identified four areas with the highest ROI, including management reporting and analysis, billing, and more.

New research based on a survey of 200 CFOs by Everest Group, supported by Conduent Incorporated (Nasdaq: CNDT), a global technology-led business solutions and services company, shows that outsourcing ...