including ones involving potential conflicts of interest and the safeguarding of customer funds. The Financial Industry Regulatory Authority said the Swiss bank published more than 20,000 research ...

There are some things we do every day without giving them a second thought, whether that's brushing our teeth, checking social media or looking up a phone number online when we need to get hold of a ...

Customers are expressing frustration with Amazon Web Services ... s Azure cloud and integrates them into Microsoft products like Copilot and Azure OpenAI Service. Google has employed the same model ...

can give customer service workers control over different channels from one ecosystem, making it easier for companies to handle multinational queries in a more cost-effective (and time-effective ...

Customers complain that their cars stopped working after getting gas from two area gas stations. The patriotic spending spree that risks leaving us all poorer 3 Little-Known Perks of Having a ...

I honestly think the key to life is anyone’s ability to deal with customer service. It’s great practice for life.” According to Viall, Joy “took it upon herself to start making calls ...

“Since February, we have hired additional staff dedicated to customer support and broker servicing. As a result, our average call wait times are now under six minutes. We are continuously working on ...

The Consumer Council for Water (CCW) claimed in 2023 that its customers were "being let down by a failure to understand and deal ... first customer to deploy its GenAI "customer experience solution," ...

to reconsider their usage of the platform for customer service. This move has raised concerns among travelers who found Twitter interactions convenient. Update: 4pm ET: An Air France spokesperson ...