South Africa leads in CX outsourcing, with the US its fastest growing source market for global business services from South Africa, writes Clinton Cohen, CEO of iContact BPO. As South Africa continues ...

The trade relations between India and Latin America is growing, but there are still some hurdles to deal with, according to ...

Sagility India has raised ₹366 crore from nine investors, including Adani Properties and Elpro, ahead of its IPO. Read to ...

The rise of generative artificial intelligence (AI) technologies and automation introduces new dimensions to the BPO sector, ...

The Delhi High Court recently issued a detailed judgment in the case of Cadence Design Systems (India) Pvt. Ltd. v. Deputy ...

Meta, the parent company of Facebook, Instagram, and WhatsApp, saw its Indian operations record a notable financial boost for ...

Reserve Bank of India (RBI) has released the data related to the 2023-24 round of its annual survey on computer software and information technology enabled services (ITES) exports. The survey collects ...

Incorporated in 2007, HDB Financial Services is a prominent player in India's non-banking financial company (NBFC) sector ...

BusinessWire India Bengaluru Karnataka [India] November 6 A new report on job hiring trends from foundit formerly Monster ...

THE INFORMATION technology and business process management (IT-BPM) industry can provide improved customer service through the use of artificial intelligence (AI) technology that neutralizes accents, ...

Customer relationship management-focused Salesforce on Tuesday said its Indian unit has witnessed 40% jump in FY24 net profit ...