I was interested to read a recent essay on phone etiquette, which basically boiled down to two primary rules: 1. Don’t make phone calls. 2. Don’t answer phone calls. We have, in essence, created a ...

Media consumption via our smartphones is something so normalized that it has permeated every corner of our society, whether we like it or not. Whipping out your phone even in the middle of a classroom ...

Do you remember the days when everyone had a landline at home? Those hardwired phones are now becoming relics of the past. The mobile phone reigns supreme in our pockets and palms, always ready to ...

“I just found out that Gen Z don’t answer the phone when they answer the phone,” one recruiter explained in a recent TikTok ...

As someone who makes and takes phone calls as a big part of my job, I’ve recently noticed a trend in phone etiquette that’s messing with my entire sense of reality. It’s not that it bothers me exactly ...

It may be nothing to write home about, but today's etiquette regarding cellphone use is getting a thoroughly modern makeover — and a lot of attention. "In casual or personal situations, it's often ...

Active listening is the key to effective communication. Don't interrupt when the other person is speaking, and give them ...

"For most Americans, we've largely fallen out of the habit of leaving voicemail." — Thomas "Mr. Manners" Farley NEW YORK - There are only a few times today when most of us aren't glued to our phones. ...

Call me the Miss Manners of Mobility if you want, but I believe in cell phone etiquette. What is etiquette, anyway? It's really nothing more than a set of rules we all agree to follow in order to be ...

Was she wrong to remind you that she was on the phone -- and that your note was therefore an interruption, even if not a verbal one? Or was she wrong to tell you who was on the other end? No and, ...

ST. LOUIS -- The self-described Telephone Doctor has a favorite cellular phone horror story: Nancy Friedman, who travels nationwide conducting seminars on customer service and telephone etiquette, was ...