Invoca achieves 50% year-over-year growth as customers turn to its AI-driven contact center solution to increase agent productivity, improve customer experience, and drive stronger revenue results.

Invoca has introduced new innovations that enhance an organization's ability to optimize customer experiences and contact center performance using insights from digital journeys and AI. These include ...

Mumbai local train services will not be affected on Monday after the motormen union on Saturday late evening decided to call off their plan to protest following the assurance on their demands from ...

Shedeur Sanders received a prank call during the 2025 NFL draft that ... The Falcons released a statement accepting the penalties for the situation. “We appreciate the NFL's swift and thorough ...

Faith leaders are calling on independent MPs to provide assurance to Australians of faith that they will stand up for religious freedom in a hung parliament, criticising the teals for ignoring ...

Components of a Modern Voice of the Customer (VoC) Program To improve quality assurance in a call center and adapt in real time, businesses must move beyond traditional surveys and embrace ...

"The assay's reproducibility, accuracy, dynamic range, and sample compatibility align closely with our ... and decreased professional services including costs related to the shelf registration ...

Today, the Prime Minister, Mark Carney, spoke with the President of the United States, Donald J. Trump. President Trump congratulated Prime Minister Carney on his recent election. The leaders agreed ...

Falcons issue a statement regarding the Shedeur Sanders prank phone call. Jax Ulbrich, the 21-year-old son of Falcons defensive coordinator Jeff Ulbrich, has apologized to Sanders. pic.twitter.com ...