Over 10 years ago, when life became hard, Ellen Webster set out to bring in some light, one handwritten letter at a time.

To this end, when composing the thank you note included with your store's order confirmation emails, make a point of being as polite as possible. Include the customer's name at the top of the note ...

So, if you’re already employed, consider starting your business on the side. A side hustle can be a great way to practice, ...