highlighting the multifaceted nature of these evaluations. The post These Are The Best And Worst Airlines In The World In ...

but many other aspects of the airline's premium class leave much to be desired. Some netizens have gone as far as calling United's business class the worst in the U.S. For starters, the seats aren ...

Although consumer confidence and passenger volume are down, overall passenger satisfaction is up thanks to gains in economy ...

"So glad I paid EXTRA for crappy service, NOT," the woman commented on a recent PEOPLE article asking readers to share their ...

(WJET/WFXP) — The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction. Overall satisfaction among travelers on North American ...