The wait time? Far longer than the metrics ... "Let's call." Picking up his phone, Bezos dialled the customer service number with a determined air. "And we just waited in silence," he chuckled ...

Be prepared for potential wait times during peak hours ... American Airlines offers multiple ways to connect with customer service, with phone support being the most direct. Whether you choose to call ...

Be prepared for potential wait times during peak hours ... Delta Airlines offers multiple ways to connect with customer service, with phone support being the most direct. Whether you choose to call, ...