As AT&T's five-days-a-week office return begins, employees say getting an open desk can require arriving early.

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...

Dallas-based telecom giant AT&T is pioneering a bill credit guarantee to address outage frustrations. Sometimes outages just ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

Starting Thursday, individual AT&T customers and small businesses that experience a fiber outage of more than 20 minutes or a ...

GRAPEVINE — Texas linebacker Anthony Hill Jr. is playing so close to his home for the chance to compete in the national title ...